Privacy Policy
Effective January 1, 2026
Premier Placentia Concrete, concreteplacentia.com, quotes@concreteplacentia.com
Who we are and what this policy covers
Premier Placentia Concrete is a concrete contractor in Placentia, CA. We build driveways, patios, sidewalks, slabs and other concrete work for homeowners and property owners in Placentia and the cities around it.
This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use that information, how long we keep it and what you can ask us to do with it. It applies to every page of our site, starting with our home page, and to the contact details you give us while we're working out your job.
We keep this short and plain on purpose. If anything here is unclear, ask us and we'll explain it.
Information you give us
Most of what we know about you is what you tell us when you fill out our estimate form, call (657) 226-2480 or email us. That usually means your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio.
You may also send us photos of the area, measurements or notes about access, drainage or timing. We ask for these only because they help us give you an accurate estimate and plan the visit.
Our estimate form is hosted by an outside form service, so the details you type into it pass through that service before they reach us. That service handles your information under its own privacy terms.
Information collected automatically, including cookies and analytics
When you visit our site, your browser sends some basic information on its own, the same way it does on most websites. This can include your IP address, browser type, device type, the pages you look at, how long you stay and the site or search that brought you here.
We may use cookies and similar tools to collect this. A cookie is a small file your browser stores so a site can remember a visit or count how many people use a page.
We may also use analytics services to see which pages people read and where they leave, so we know what to fix or explain better. Those services look at visits in general and don't tell us who you are by name.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you give us to do the job you asked about and to keep you informed along the way. In practice that means:
Replying to your call, email or form, and setting up an on-site estimate.
Preparing your estimate and, if you hire us, scheduling the work, ordering materials and keeping you updated on the pour and the curing time.
Sending invoices, keeping records of the work we did and answering questions after the job is done.
Improving our website so homeowners looking for a concrete contractor in Placentia, CA can find what they need faster.
We don't use your information to send you marketing you didn't ask for, and we don't sell it.
Who we share it with
We share your information only when the job or the law requires it. That can include the form, email, phone and website services we use to run the business, a supplier or crew member who needs your address to deliver or show up, and a city office if your project needs a permit.
We may also share information if a court, law enforcement or another legal process requires it, or if we need to protect our business, our crew or our customers from fraud or harm.
We don't sell your personal information to anyone, and we don't share it with other companies for their own advertising.
How long we keep it
We keep your information only as long as we have a reason to. If you ask for an estimate and don't hire us, we usually keep your contact details for a reasonable time in case you follow up, and then delete them.
If we do the work, we keep job records, such as the address, the scope of work and the invoices, for as long as we need them for warranty questions, taxes and other legal or business reasons.
Website analytics data is kept by the analytics service for the period that service sets.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using services that protect the data they store.
No website or email system is completely secure, so we can't promise that information sent over the internet will never be intercepted. Please don't send payment card numbers or other sensitive details through our form or by email.
Your choices and your rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for a legal or business reason, and if so we'll tell you why.
California residents have rights under state privacy law, including the right to know what is collected, to ask for deletion and correction, and to opt out of the sale or sharing of personal information. We don't sell or share your information in that way, but you can still make any of these requests, and we won't treat you differently for making one.
To make a request, contact us using the details below. We may ask you to confirm a few details first, so we know we're talking with the right person before we change or hand over anything.
Children's privacy
Our website and services are meant for adults who own or manage property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Links to other sites
Our site may link to other websites, such as our outside estimate form or a city's permit page. Once you leave our site, that site's own privacy policy applies, so it's worth reading theirs.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page with a new date at the bottom.
Last updated: November 3, 2026.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (657) 226-2480 or reach us through our Contact page, which lists our email address and estimate form. Tell us what you'd like us to do and we'll reply within 1 business day.
You can learn more about who we are and how we work on our About page.